Privacy Policy

Objective

The objective of this Privacy Policy is to protect the privacy of persons dealing with Global Fibertel and to explain how we collect, use, disclose and store information in accordance with applicable laws.

Our Website

Global Fibertel provides products and services through its websites and digital platforms. When you visit our site, our servers automatically collect technical information such as IP address, browser type, date, time, and pages visited.

Collection of Information

We collect personal information including name, address, phone number, email ID, identity proof details, and payment information during registration, service usage, surveys, and customer support interactions.

Use of Information

Collected information is used to activate services, manage accounts, process payments, provide customer support, improve services, conduct analytics, and communicate service-related updates.

Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to enhance user experience, analyze traffic, remember preferences, and improve service quality. Users may disable cookies through browser settings.

Log Files and Usage Data

We may collect log files including IP addresses, device information, operating systems, access times, and referring URLs for system administration, troubleshooting, and security monitoring.

Third-Party Services

We may use third-party vendors such as payment gateways, analytics providers, SMS/email platforms, and cloud hosting services. These providers access information only to perform services on our behalf.

Disclosure of Information

Information may be disclosed to government authorities, law enforcement agencies, regulatory bodies, or third parties when required by law, court order, or for fraud prevention and legal compliance.

Data Retention

Personal information is retained only as long as necessary to fulfill business, legal, or regulatory obligations. Certain records may be retained even after account termination as required by law.

Security Measures

We implement reasonable administrative, technical, and physical safeguards such as encryption, access control, firewalls, and monitoring systems to protect personal data from unauthorized access.

User Responsibilities

Users are responsible for maintaining the confidentiality of their login credentials and for all activities performed under their account.

Limitation of Liability

Global Fibertel shall not be liable for any loss, damage, or breach caused by factors beyond reasonable control, including cyber-attacks, natural disasters, or third-party failures.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

International Data Transfer

Information collected may be processed and stored on servers located within or outside India, subject to applicable data protection laws.

Access, Correction and Deletion

Users may request access, correction, or deletion of personal information by contacting the Grievance Officer. Requests will be processed in accordance with legal requirements.

Grievance Redressal

Any complaints or concerns regarding data privacy may be addressed to the Grievance Officer at admin@globalfibertel.com.

Changes to This Policy

Global Fibertel reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on the website. Users are encouraged to review this page periodically.

Acceptance of Policy

By using our website or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Disclaimer

This Privacy Policy is subject to Global Fibertel’s Terms of Use. External websites linked from our platform are governed by their respective privacy policies.